READING YOUR GOOGLE SEARCH CONSOLE PERFORMANCE REPORT. A PLUMBER'S GUIDE.
Google Search Console gives you a goldmine of data about your plumbing website. Here's how to actually read it without your eyes glazing over.
Google Is Literally Telling You What's Wrong. Are You Listening?
Here's something that blows my mind.
Google gives you a free tool that tells you exactly how your plumbing website is performing in search. What people are searching for. How often your site shows up. How many people click through.
For free.
And 90% of plumbers either don't know it exists or have never logged in.
That's like a customer leaving a detailed note on your van explaining exactly why they didn't hire you... and you never reading it.
Grabs note. Throws in trash. Wonders why business is slow.
Let's fix that today.
What the Hell Is Google Search Console?
Google Search Console (GSC) is a free tool from Google that shows you how your website performs in Google Search.
It's not the same as Google Analytics (that tracks what people do ON your site). GSC tracks what happens BEFORE they get to your site. The search part.
Think of it this way:
- Google Search Console = How people find you
- Google Analytics = What people do after they find you
Both matter. But today we're focused on GSC because that's where the gold is for plumbers.
Setting It Up (2 Minutes, Tops)
If you haven't set up GSC yet:
- Go to search.google.com/search-console
- Click "Start now"
- Enter your website URL
- Verify you own it (Google walks you through this)
- Wait 2-3 days for data to populate
That's it. Seriously.
If your website was built by us, good news. We already set this up for you. Check your dashboard or shoot us a message.
The Performance Report (The Only Report That Matters)
Click "Performance" in the left sidebar. This is your money report.
You'll see four big numbers at the top:
### 1. Total Clicks
This is how many people clicked on your website from Google Search.
If this number is under 100/month for a plumbing business... your website is underperforming. Badly.
A well-optimized plumbing website in a mid-size city should be getting 300-1,000+ clicks per month. If you're nowhere near that, you've got work to do.
### 2. Total Impressions
This is how many times your website SHOWED UP in search results.
Even if nobody clicked. Google showed your site to this many people.
High impressions but low clicks? That means people see your listing but aren't clicking. Your title tags and meta descriptions probably suck. They're not compelling enough to earn the click.
### 3. Average CTR (Click-Through Rate)
This is the percentage of people who saw your listing AND clicked.
Good CTR for plumbing searches: 3-8% Great CTR: 8-15% You're killing it: 15%+
If your CTR is below 3%, your search listings are boring. They don't stand out. They don't make someone think "yeah, that's the plumber I want."
### 4. Average Position
This is where you rank on average across all your search queries.
- Position 1-3: You're on fire
- Position 4-10: You're on page 1 (good, but room to grow)
- Position 11-20: Page 2 (basically invisible)
- Position 20+: Houston, we have a problem
The Queries Tab (This Is Where It Gets Fun)
Scroll down below those four numbers. You'll see a table. Click the "Queries" tab.
This shows you every single thing people searched for that made your website appear.
This is pure gold for a plumber. Here's why.
Let's say you see queries like:
- "emergency plumber near me" (450 impressions, 12 clicks)
- "water heater repair [your city]" (280 impressions, 8 clicks)
- "clogged drain plumber" (190 impressions, 3 clicks)
- "how to fix a leaky faucet" (800 impressions, 2 clicks)
Now you know things. Important things.
You know what services people are searching for. If "water heater repair" has huge impressions, you better have a dedicated water heater repair page on your site.
You know where you're losing clicks. That "clogged drain plumber" query has 190 impressions but only 3 clicks? Your listing for that search isn't compelling. Fix your title tag and meta description for your drain cleaning page.
You know what content to create. "How to fix a leaky faucet" getting 800 impressions? Write a blog post about it. Those are potential customers researching before they call a pro.
The Pages Tab (Find Your Winners and Losers)
Click the "Pages" tab in that same table.
This shows you which pages on your site get the most (and least) search traffic.
Your homepage is probably #1. That's normal.
But look at the rest. Are your service pages showing up? If you have a "drain cleaning" page and it's getting zero impressions... Google doesn't think that page is relevant. It probably needs better content, better optimization, or both.
Pages with high impressions but low clicks? Those need better meta descriptions.
Pages with good CTR but low impressions? Those need more SEO juice. More content. More backlinks. They convert well, they just need more eyeballs.
The One Report You Should Check Monthly
Here's your homework. Once a month, do this:
- Open GSC Performance Report
- Set date range to "Last 28 days"
- Compare to previous period
- Check: Are clicks going up or down?
- Check: Are impressions going up or down?
- Look at Queries: Any new searches appearing? Any dropping off?
- Look at Pages: Which pages are growing? Which are dying?
This takes 10 minutes. It tells you everything you need to know about whether your online presence is getting stronger or weaker.
If both clicks and impressions are trending up month over month, you're winning. Keep doing what you're doing.
If they're flat or declining, something needs to change. New content. Better optimization. Technical fixes. Something.
Don't Want to Deal With This?
Look, I get it. You became a plumber to fix pipes, not stare at Google dashboards.
That's literally why we exist. We monitor GSC for every client, every month. We catch the problems before they become disasters. We spot the opportunities before your competitors do.
Get your free website audit and we'll pull your GSC data (or set it up if you don't have it) and show you exactly where you stand.
No charge. No obligation. Just the truth about your online presence.
Check out what other plumbers say about working with us on our reviews page.
P.S. If you've never logged into Google Search Console, you're flying blind. Google is literally handing you the answers to the test and you're not even looking at them. Let us show you what's in there.